Height of Hospitality: The Unique Challenges of High-Rise Hotels
Leah Grout-Garris
High-rise hotels offer up some unique challenges. Regardless of the economy, guest satisfaction scores correlate with guest retention, length of stay, and overall hotel success – which ultimately contribute to a healthier bottom line. And facilities management plays an important role in making sure guests are satisfied with hotel facilities and amenities. So how do you overcome common high-rise hotel design and operations challenges to stand out as one of the [...]
