High-rise hotels offer up some unique challenges. Regardless of the economy, guest satisfaction scores correlate with guest retention, length of stay, and overall hotel success – which ultimately contribute to a healthier bottom line. And facilities management plays an important role in making sure guests are satisfied with hotel facilities and amenities. So how do you overcome common high-rise hotel design and operations challenges to stand out as one of the [...]
Owning or managing a tall building is a lot like operating a small city. Being responsible for the services and infrastructure that keep occupants and tenants in business is a big job. So why not take some suggestions and help from your colleagues when you can get it?
We found some examples of best practices that are being incorporated in high-rise facilities, and arranged them into categories.
High-def flat screens embedded into bathroom mirrors. Electronic doorbell systems that feature guest presence detection and tray removal tracking. Energy management systems that set lighting and temperature levels based on whether guests are in the room, out of the room, or checked out. All of these technologies are being incorporated into upscale...