FirstService Residential, the leading property management company in New Jersey, announces Dawn Ruggiero as Executive Director in the High Rise Division. In this role, her focus is providing leadership and operational oversight to FirstService Residential associates and high-rise communities in the Gold Coast region of New Jersey.
Ruggiero brings over 20 years of experience in managing a diverse mix of communities including condominiums, co-ops, multi-use, and homeowner associations. She holds several industry accreditations including the Association Management Specialist (AMS), Certified Manager of Community Associations (CMCA), and the most prestigious professional recognition available the Professional Community Association Manager (PCAM).
Prior to joining FirstService Residential she held the position of Regional Manager supervising 13 property managers responsible for 20 associations in northern New Jersey. Ruggiero has a proven track record as a portfolio manager managing 12 associations totaling over 3,000 units comprised of garden-style, mid-rise, and high-rise condominium communities. As a sited manager she successfully managed a 32 story high-rise with a staff of 35 employees.
Ruggiero is an active member of the Community Associations Institute (CAI) and has served on numerous committees including the Legislative Action Committee, Editorial Committee, and Membership Committee. In 2010 she received CAI Author of the Year for her contributions. She is also a certified Trained Alternate Dispute Mediator.
“Dawn is a consummate professional, active participant in our industry and brings a wealth of experience and leadership to our continually expanding team,” said Arthur Bartikofsky, Senior Vice President, High Rise Division. “We have experienced significant growth in high-rise operations over the past year and specifically in the Gold Coast region of New Jersey. Bringing on top tier talent such as Dawn is critical for our continued success.”
“I have spent my career focused on providing exceptional customer service, developing team members, and continually challenging myself to learn new skills and knowledge for the betterment of the communities and team members I serve,” said Dawn Ruggiero. “FirstService Residential’s culture aligns perfectly with my core values and I look forward to playing a part in our continued success.”