Towering Figures

Leaders in the High-Rise Facilities Industry

Holly Hughes, Senior Managing Director, Principal, for Cassidy Turley

No matter who her clients are, Holly Hughes says it’s her job to make their work environment a better place. As senior managing director, principal, for Cassidy Turley in Atlanta, Hughes leads a team of professionals who believe they should treat each property like it’s their own … especially since they essentially work inside the world of another corporation, dealing with everyone from CEOs and CFOs to painters, day porters, and accounting clerks.…

Colliers’ President and COO Karen Whitt Talks Property Management

Karen Whitt, president and COO of Colliers International’s U.S. real estate management services, says she owes a lot to her industry mentors. Starting her career at San Diego-based Janez Properties, Whitt has also worked for Faison & Associates, Trammell Crow Company, and Grubb & Ellis. She has directly managed for large clients such as TIAA, Clarion UBS, and Principal, and she credits mentoring and training for her success in each of these roles.

Bill Grillo, Cassidy Turley’s Senior Managing Director

When Bill Grillo, senior managing director, talks about his portfolio at Cassidy Turley in Washington, D.C., he says it’s comprised of 223 buildings. But he doesn’t stop there. “That’s 223 roofs, 223 four-sided buildings with windows (for the most part), 83 clients, and 2,400 tenants.” As he points out, that seemingly simple number actually represents much more than building quantity. “And not only are we taking care of the buildings themselves, but the reports, manuals, and tenant services.”